Client reviews

5.0
5 out of 5 stars From 26 Google reviews Check them on Google →

Every review, in full, straight from Google — check them there any time.

5 out of 5 stars Google review · November 2026
“I would definitely recommend Matt. Very helpful, professional and certainly went the extra mile to assist with a very prompt service. Will 100% be using him in the future”
tony Knowles HMO landlord · Portsmouth
Response from Matt
Clear Fire Compliance — Owner

“Thank you, Tony - really appreciate you taking the time to leave a review. It was a pleasure to carry out the fire risk assessment at the house in Portsmouth. I'm glad the service felt quick and that the extra help along the way made things easier while you sorted the paperwork for your lender. If you need anything over the year, including the new assessment once the conversion is done, just get in touch. All the best Matt, Clear Fire Compliance”

5 out of 5 stars Google review · November 2026
“Great service! I called Matt and within a few days he came and did a fire safety assessment for our tattoo studio in Bournemouth. Everything was easy to understand and Matt was really helpful!”
Sarah Thirteen Tattoo studio · Bournemouth
Response from Matt
Clear Fire Compliance — Owner

“Thank you, Sarah - really appreciate you taking the time to leave a review. It was a pleasure to carry out the fire risk assessment at your tattoo studio in Bournemouth. I'm glad it was all easy to understand and that we got it done within a few days of your call. If anything changes at the studio or you need anything over the year, just get in touch. All the best Matt, Clear Fire Compliance”

5 out of 5 stars Google review · October 2026
“Matt did a really thorough fire risk assessment, provided lots of good advice and left us with a report with an action list which shows clearly what we have to do”
Tom Flintham Commercial premises · Odiham
Response from Matt
Clear Fire Compliance — Owner

“Thank you, Tom - really appreciate you taking the time to leave a review. It was a pleasure to carry out the fire risk assessment at The Baker Hall in Odiham. I'm glad the advice was useful and that the action list makes it clear what needs doing next; that is exactly what the report is for. If anything changes at the hall or you need anything over the year, just get in touch. All the best Matt, Clear Fire Compliance”

5 out of 5 stars Google review · October 2026
“Great company, very professional dealt with my situation fast and efficiently”
Jason Petrou HMO landlord · Poole
Response from Matt
Clear Fire Compliance — Owner

“Thank you, Jason - really appreciate you taking the time to leave a review. It was a pleasure to carry out the fire risk assessment at your HMO in Poole. I'm glad it felt professional and that we got things sorted quickly and efficiently for you. If anything changes at the property or you need anything over the year, just get in touch. All the best Matt, Clear Fire Compliance”

5 out of 5 stars Google review · October 2026
“Matt was very helpful and listened to what we wanted and afterwards liaised with the alarm company to ensure it was what we needed. very helpful”
Graham Bell Parish centre · Gosport
Response from Matt
Clear Fire Compliance — Owner

“Thank you, Graham - really appreciate you taking the time to leave a review. It was a pleasure to carry out the fire risk assessment at the Parish Centre in Gosport. I'm glad it helped to work through the alarm proposal with the alarm company afterwards, so you can be confident the system you go for is the right one for the building. If anything changes at the centre or you need anything over the year, just get in touch. All the best Matt, Clear Fire Compliance”

5 out of 5 stars Google review · October 2026
“Excellent service from Matt. Very impressed with the easy to use online quote system for our self managed block of 8 flats. Excellent communication throughout whilst carrying out everything he said he would do from start to finish.”
Nigel O'Hara Block of flats · Portsmouth
Response from Matt
Clear Fire Compliance — Owner

“Thank you, Nigel - really appreciate you taking the time to leave a review. It was a pleasure to carry out the fire risk assessment of the communal areas at your block of flats in Portsmouth. I'm glad the online quote system made it easy to get started, and that the communication worked well from start to finish. If anything changes at the building or you need anything over the year, just get in touch. All the best Matt, Clear Fire Compliance”

5 out of 5 stars Google review · October 2026
“Great speedy professional service. Highly recommend”
LMactans Block of flats · Southampton
Response from Matt
Clear Fire Compliance — Owner

“Thank you, Dave - really appreciate you taking the time to leave a review. It was a pleasure to carry out the fire risk assessment of the communal areas at your building in Southampton. I'm glad the service felt quick and professional; getting the report back to you promptly was exactly the aim. If anything changes at the building or you need anything over the year, just get in touch. All the best Matt, Clear Fire Compliance”

5 out of 5 stars Google review · October 2026
“Matt was amazing- very kind and respectful of my elderly mum when he was doing the fire safety check of her home. Report came back within 24hrs, very efficient and Matt was so helpful and pragmatic, I would highly recommend him!”
Daisy C Holiday let · Cranborne
Response from Matt
Clear Fire Compliance — Owner

“Thank you, Daisy — that's really kind of you. It was a pleasure to meet your mum and carry out the fire risk assessment at the house in Cranborne; she made me very welcome. A clear report back quickly is the whole point, so I'm glad it was useful and that the advice felt practical rather than a list for its own sake. If anything comes up over the year, you know where I am. All the best Matt, Clear Fire Compliance”

5 out of 5 stars Google review · October 2026
“We can highly recommended Matt. He was very thorough and gave some helpful tips for Homewood Cabin, our gorgeous holiday let, in Barton on Sea. Matt is very friendly and we had our certificate within 24hrs. Fab service 👏”
Mariska Pegram Holiday let · Barton on Sea
Response from Matt
Clear Fire Compliance — Owner

“Thank you, Mariska! It was a pleasure to visit Homewood Cabin. You've created a really special holiday let in Barton on Sea, and it was clear how much care you've put into it for your guests. You'd already got a lot of the basics right, so it was a straightforward visit and a nice one to write up. Wishing you lots of happy bookings, and if any questions come up over the year, you know where I am. All the best Matt, Clear Fire Compliance”

5 out of 5 stars Google review · October 2026
“Verry professional service. Highly recommended.”
Sylwester Gruszczynski Block of flats · Southampton
Response from Matt
Clear Fire Compliance — Owner

“Thank you, Sylwester — much appreciated. It was a pleasure to carry out the fire risk assessment of the communal areas at your flats in Southampton, and good to get it done and written up quickly for you. If anything changes at the building or you need anything over the year, just get in touch. All the best Matt, Clear Fire Compliance”

5 out of 5 stars Google review · October 2026
“Very professional! Had Matt from Clear fire compliance come out to complete my Fire Risk Assessment. He was very proactive and got on with the job at hand. He was very approachable and friendly, helpful and knowledgeable. Very happy with the overall service and will be calling Matt again next year to do the next one. Thanks very much.”
Jolyon Stevenson Holiday let · Portsmouth
Response from Matt
Clear Fire Compliance — Owner

“Thank you, Jolyon, for such a kind review. It was a pleasure to meet you and carry out the fire risk assessment on your holiday let in Portsmouth. You'd clearly put a lot of care into getting it ready for guests, and it's in a strong position on fire safety ahead of your first bookings. I'm glad the report and the follow-up were helpful. If anything comes up over the next 12 months, just get in touch, and I look forward to seeing you again next year for the review. Wishing you every success with the property. Matt McAllen — Clear Fire Compliance Fire risk assessments for holiday lets, flats, HMOs and commercial premises across Dorset & Hampshire”

5 out of 5 stars Google review · September 2026
“Very professional and helpful.”
Carolina Sampietro New clinic · Winchester
Response from Matt
Clear Fire Compliance — Owner

“Thank you, Carolina! It was a pleasure to work with you on your new clinic in Winchester. Good luck with the opening, and if you need anything, just get in touch. Matt McAllen – Clear Fire Compliance Fire risk assessments for holiday lets, flats, HMOs and commercial premises across Dorset & Hampshire”

5 out of 5 stars Google review · September 2026
“I’m very pleased with the service provided by Clear Fire Compliance. The fire risk assessment was carried out professionally and thoroughly, with everything explained clearly and in an easy-to-understand way. The assessor was knowledgeable, approachable and took the time to answer all my questions. The recommendations were practical and helpful, giving me a clear understanding of what needed to be done to improve fire safety and compliance. I really appreciated the professional communication and support throughout the process. I would definitely recommend Clear Fire Compliance to other businesses looking for a reliable and professional fire safety service.”
Marta Jedras Grocery shop & off-licence · Bournemouth
Response from Matt
Clear Fire Compliance — Owner

“Thank you, Marta — really appreciate you taking the time to write this. It was a pleasure to visit the shop, and it's been great to see how quickly you've started working through the actions. The point of a fire risk assessment is to leave you knowing exactly what to do next, not just with a document, so I'm glad that came across. Thanks again, and I'll see you at the annual review. Matt McAllen — Clear Fire Compliance Fire risk assessments for holiday lets, flats, HMOs and commercial premises across Dorset & Hampshire”

5 out of 5 stars Google review · September 2026
“Matt recently conducted a fire risk assessment for my holiday let apartment in Bournemouth and it turned out to be a much easier process than I had imagined. He was able to fit me in at short notice and prepared an excellent report which clearly described all aspects of fire risk pertaining to the property including any shortfalls, along with an action plan of how to address them. Luckily this turned out to be relatively straightforward and it's reassuring to know I am fully compliant with the regulations. He was a pleasure to deal with being professional and responsive at every stage, and was readily available to answer questions after the final report was issued. Highly recommended and I would not hesitate to use his services again.”
Piers Barnes-Sherwood Holiday let · Bournemouth
Response from Matt
Clear Fire Compliance — Owner

“Thanks Piers — really appreciate you taking the time to write this. Glad the fire risk assessment for your holiday let in Bournemouth turned out simpler than expected. That's usually how it goes with a well-kept property: the report's job is to set out clearly what's in place, what isn't, and what to do about it, and yours had very little that wasn't straightforward. Good to know the action plan and the guest information pack were useful, and that you felt able to come back with questions after the report went out — that's exactly how it should work. Thanks again for recommending Clear Fire Compliance , and all the best with the flat. Matt McAllen — Clear Fire Compliance Fire risk assessments for holiday lets, flats, HMOs and commercial premises across Dorset & Hampshire”

5 out of 5 stars Google review · September 2026
“Matt offers a genuinely first class service. He was available at short notice, communicated clearly and explained everything in very straightforward terms. He went above and beyond in tailoring the service to our needs and providing additional material as required. Highly recommended.”
Jake Garner Freeholder of converted house · Winchester
Response from Matt
Clear Fire Compliance — Owner

“Thank you, Jake — that's a generous review and much appreciated. It was a pleasure to assess the communal areas of your house conversion in Winchester. Where an older house has been divided into flats sharing one staircase, the report needs to explain clearly what actually matters rather than a generic checklist, so I'm glad the fire risk assessment and the occupants fire information pack met your expectation. Thanks too for turning everything round so quickly at your end. All the best. Matt McAllen — Clear Fire Compliance Fire risk assessments for flats, HMOs, holiday lets and commercial premises across Hampshire & Dorset”

5 out of 5 stars Google review · September 2026
“Outstanding service from Matt. Contacted over the weekend and was with s in the Monday, clear and honest advice, no hard sell and clearly an expert in his trade. Can not recommend highly enough”
Jon Charman Physiotherapy clinic · Eastergate
Response from Matt
Clear Fire Compliance — Owner

“Thank you, Jon — that's really kind, and much appreciated. It was a pleasure working with you. You had everything ready and answered every question straight, which made the assessment across all three buildings far more straightforward than it might have been. The credit for a smooth job goes both ways. Good luck with the work you've got lined up — and give me a shout any time if anything comes up. All the best. Matt McAllen — Clear Fire Compliance Fire risk assessments for flats, HMOs, holiday lets and commercial premises across Hampshire & Dorset”

5 out of 5 stars Google review · September 2026
“A first class service and the questions that I raised were fully answered. I received my final report very promptly and would thoroughly recommend. Thank you Matt”
Paul Fletcher Holiday let owner · Christchurch
Response from Matt
Clear Fire Compliance — Owner

“Thanks very much, Paul — much appreciated. It was a pleasure carrying out the fire risk assessment on your holiday let in Christchurch, and good to work with owners who want the property right rather than just signed off. Remember you have 12 months access to guidance and advice on anything fire related for the property that comes with the fire risk assessment. All the best. Matt McAllen — Clear Fire Compliance Fire risk assessments for flats, HMOs, holiday lets and commercial premises across Hampshire & Dorset”

5 out of 5 stars Google review · September 2026
“I can honestly say this gentleman was very professional. Took so much stress away, explained everything wish I needed to know was always on the other end of the phone If needed, he is truly a very, very good professional competent person. I would recommend this guy 100% His pricing was very competitive. His service was very prompt”
Steven Hardy Freeholder of a small converted house · Yeovil
Response from Matt
Clear Fire Compliance — Owner

“Thank you, Steven — that's really kind of you, and it was a pleasure to help. For anyone reading: this was a Type 1 fire risk assessment of the communal areas of a small converted house of two flats in Yeovil, Somerset, close to the Dorset border. Small blocks like this are exactly the kind of job I enjoy — a proper look at the building, plain-English findings, and no scaremongering about things that don't need doing and putting clients at ease. I'm always happy to be on the other end of the phone, so don't hesitate if anything comes up before your review next year. Matt McAllen — ClearFire Compliance Fire risk assessments for flats, HMOs, holiday lets and commercial premises across Somerset, Dorset and the south.”

5 out of 5 stars Google review · August 2026
“I highly recommend Clear Fire Compliance, Matt was very quick and responsive to my need to update the Fire Risk Assessment for my student HMO in Southsea. The price quoted was very competitive. Matt was friendly and approachable and the process was much more responsive and less stressful than I have found with other companies in recent years. He talked me through the relevant potential concerns and provided a very professional clear and detailed report ensuring that my property is compliant with Portsmouth City Council requirements and licensing obligations. Thanks Matt”
Frances Stanley Student HMO Landlord · Southsea, Portsmouth
Response from Matt
Clear Fire Compliance — Owner

“Thank you so much, Frances — this is really kind of you to write, and it was a pleasure to meet you. I'm glad the process felt calmer this time round. Having everything ready on the day made a real difference, and the questions you asked were good ones — it's much easier to write a useful report when the landlord is engaged with it rather than just wanting the paperwork. I'll be in touch well ahead of your renewal so you're never caught out by a date again. And the offer stands: if anyone tells you to spend money on fire safety work, send me a message first and I'll tell you what's actually required. Thanks again, and best of luck with the new tenants. Matt - Clear Fire Compliance, fire risk assessments across Portsmouth and Southsea”

5 out of 5 stars Google review · August 2026
“Fire risk assessment carried out at a block for flats with short notice - pleased with quote, very pleased with the thorough assessment and helpful advice and would definitely recommend Matt for any Fire Risk Assessment needs.”
Rachel Booth Block of flats freeholder · Southampton
Response from Matt
Clear Fire Compliance — Owner

“Thank you very much for the kind review Rachel, really appreciated. It was a pleasure carrying out the fire risk assessment for your block of flats, and I'm glad the quick turnaround helped you meet your timescale. Blocks of flats need a thorough look at the communal areas, escape routes, fire doors and management arrangements, so it means a lot to hear that thoroughness came through clearly, along with advice you found genuinely useful. Thanks again for trusting Clear Fire Compliance with this one, always happy to help with fire risk assessments for blocks of flats, HMOs or other residential property in the future.”

5 out of 5 stars Google review · August 2026
“This is our first time needed a Fire Risk Assessment on our holiday let property in Bournemouth. After an extensive google search and contacting multiple companies Matt was not only the first to come back but he is email was thorough and easy to understand. There was no up front payment which was reassuring to know he'd complete the work. He attended at the correct time, was polite and passionate about the safety of the property. He pointed out areas that needed addressing and explained why. I felt very comfortable with what he was asking of me and understood the requirements. Following on from the visit he provided a draft report. I had the issues addressed and sent update to Matt. This meant he could update the draft and provide us with a report which showed we were at the required level. This was easy to read and I'm sure will give a lot of confidence to our management company that the property is safe for a holiday let purpose. If you need a fire risk assessment in and around Bournemouth Matt will definitely make this less painful for you.”
Sophie Fribbens Holiday let · Bournemouth
Response from Matt
Clear Fire Compliance — Owner

“Thank you so much Sophie, this really is a lovely review to receive. Holiday lets are a bit of a grey area for a lot of owners, so I'm glad the fire risk assessment felt clear rather than daunting. You did the hard part: you acted on the findings quickly, which is exactly why we could get the property to where it needed to be before your first guests arrived. Best of luck with the new venture, and enjoy the move. If anything changes at the property or you need the assessment reviewed down the line, you know where I am. Matt — Clear Fire Compliance, fire risk assessments across Bournemouth, Poole and Dorset”

5 out of 5 stars Google review · August 2026
“Outstanding service from start to finish. Matt carried out a Fire Risk Assessment and drew up an accurate, high-quality floor plan that met all my compliance needs for my HMO property in Portsmouth. The resulting report was crystal clear, remarkably thorough, and exceptionally professional. I wouldn't hesitate to recommend Matt to other landlords or commercial clients, and I look forward to working with him again.”
Lin Queripel HMO landlord · Portsmouth
Response from Matt
Clear Fire Compliance — Owner

“Thank you Lin, this really is appreciated. It was a pleasure carrying out the fire risk assessment and floor plan for your HMO in Portsmouth, and I'm glad the report was clear and useful for your licence application. Getting HMO landlords a document the council will accept first time is exactly what I aim for. Do get in touch whenever you need the review or anything for another property, and best of luck with the letting. Matt - Clear Fire Compliance, fire risk assessments across Portsmouth and Southampton”

5 out of 5 stars Google review · August 2026
“Excellent service professional, efficient and friendly throughout. The report was completed quickly, and communication was great. Highly recommended!”
Kiren Harry Barbershop · Southampton
Response from Matt
Clear Fire Compliance — Owner

“Thank you Kiren, much appreciated. It was great to carry out the fire risk assessment for your barbershop on the High Street in Southampton, a well-run business, and you made the visit an easy one. Glad the report and communication hit the mark. All the best, and if you need anything down the line, just give me a shout, thanks Matt.”

5 out of 5 stars Google review · July 2026
“I found this assessment so useful and helpful Would definitely use Clear Fire compliance again Clear instructions on what to do and why and the notices to provide to the tenants also a big bonus and so very useful as clearly indicates what should be done and be complied with Many Many thanks for your help”
Margaret Beer HMO landlord · Southampton
Response from Matt
Clear Fire Compliance — Owner

“Thank you Margaret, it was a pleasure to help. I'm glad the fire risk assessment report and tenant notices have been useful, having clear actions make staying compliant with your HMO in Southampton much more straightforward. It was lovely to meet you on the day, and if you ever need anything for the property in future, you know where I am, all the best Matt”

5 out of 5 stars Google review · July 2026
“Quick professional service, very knowledgeable and good advice, would definitely recommend.”
Phill Hughes Holiday let · Hayling Island
Response from Matt
Clear Fire Compliance — Owner

“Thanks Phill, really appreciate you leaving this. It was a pleasure sorting the fire risk assessment for your holiday let on Hayling Island, and good to get everything in place for you right from the start as the new owner. Glad we could turn it around quickly for you too. Wishing you every success with the letting, and if you ever need anything down the line you know where I am. Cheers Matt”

5 out of 5 stars Google review · June 2026
“Matt carried out a fire risk assessment for our high street shop in Totton, Southampton, and I couldn't fault the service. He responded quickly to my initial enquiry and had the visit booked within a couple of days. He also didn't ask for any payment until the draft report was ready, which was a pleasant surprise, and he turned the whole thing around in just five days. Prompt, professional, and great value. Highly recommend.”
Natasha Cozier High-street shop · Totton
Response from Matt
Clear Fire Compliance — Owner

“Thank you, Natasha, I really appreciate you taking the time to write this. I'm glad the quick turnaround suited you, and that the no-payment-until-you've-seen-the-draft approach gave you some reassurance; it only seems fair you get to review the work before settling up. It was a pleasure helping get your shop sorted, and if anything comes up down the line you know where to find me. - Matt”

Some clients' companies don't allow Google accounts, so they put it in writing instead.

Client testimonial · August 2026
“We recently engaged Matt to carry out a fire risk assessment on one of our HMOs in Portsmouth. He was thorough, professional, and explained everything clearly without the jargon. With a council deadline looming, he turned the report around quickly and provided practical, easy-to-follow recommendations. We wouldn't hesitate to recommend him and look forward to working with Matt again on future projects.”
Jayne Plummer · Group Facilities Co-ordinator, Richmond Motor Group
“There was no up front payment which was reassuring to know he'd complete the work.” 5 out of 5 stars Sophie Fribbens · Holiday let, Bournemouth
“The resulting report was crystal clear, remarkably thorough, and exceptionally professional.” 5 out of 5 stars Lin Queripel · HMO landlord, Portsmouth
“Matt was friendly and approachable and the process was much more responsive and less stressful than I have found with other companies in recent years.” 5 out of 5 stars Frances Stanley · Student HMO Landlord, Southsea, Portsmouth
“He was a pleasure to deal with being professional and responsive at every stage … Highly recommended and I would not hesitate to use his services again.” 5 out of 5 stars Piers Barnes-Sherwood · Holiday let, Bournemouth
“Matt offers a genuinely first class service. He was available at short notice, communicated clearly and explained everything in very straightforward terms.” 5 out of 5 stars Jake Garner · Freeholder of converted house, Winchester
“The recommendations were practical and helpful, giving me a clear understanding of what needed to be done… I would definitely recommend Clear Fire Compliance to other businesses.” 5 out of 5 stars Marta Jedras · Grocery shop & off-licence, Bournemouth
“He also didn't ask for any payment until the draft report was ready… he turned the whole thing around in just five days.” 5 out of 5 stars Natasha Cozier · High-street shop, Totton
“…clear and honest advice, no hard sell and clearly an expert in his trade. Can not recommend highly enough” 5 out of 5 stars Jon Charman · Physiotherapy clinic, Eastergate

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Independent · Chartered · Hampshire & Dorset